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Cookie and Data Usage Policy

Last Updated: January 15, 2025

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Take control of your data privacy. You can decline all non-essential cookies while still accessing our financial education resources and budgeting tools.

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How ConnectiveSmartEnergy Uses Tracking Technologies

At ConnectiveSmartEnergy, we believe in complete transparency about how we collect and use information on our financial education platform. This policy explains exactly what tracking technologies we employ and how they enhance your weekly budgeting learning experience.

Our website uses various tracking methods to deliver personalized financial education content, remember your progress through our budgeting courses, and improve our educational materials based on how students interact with them. We've designed our tracking approach to respect your privacy while providing the most effective learning experience possible.

When you visit connectivesmartenergy.com, several types of data collection may occur automatically. These range from essential cookies that keep the site functioning properly, to optional analytics tools that help us understand which financial topics our students find most valuable.

Types of Tracking Technologies We Use

Essential Functionality Cookies

These cookies are necessary for our educational platform to work properly and cannot be disabled.

  • User authentication and login sessions
  • Course progress tracking and bookmarking
  • Shopping cart functionality for premium courses
  • Security and fraud prevention
  • Language and accessibility preferences

Educational Enhancement Cookies

These help us personalize your learning experience and remember your preferences.

  • Customized budgeting tool settings
  • Preferred lesson formats and difficulty levels
  • Recently viewed financial education topics
  • Interactive calculator preferences
  • Dashboard layout customizations

Analytics and Performance Tracking

We use these to understand how students engage with our financial education content.

  • Popular course sections and completion rates
  • Time spent on budgeting exercises
  • Search queries within our education library
  • Device and browser information
  • Geographic location for content localization

Marketing and Communication

These cookies help us deliver relevant financial education information and course recommendations.

  • Email campaign effectiveness tracking
  • Social media integration and sharing
  • Referral source identification
  • Personalized course recommendations
  • Retargeting for incomplete course enrollments

How Tracking Enhances Your Financial Education

Our tracking technologies serve specific purposes in delivering better financial education. For example, when you're working through our weekly budgeting modules, cookies remember exactly where you left off, even if you close your browser and return days later.

If you frequently use our debt payoff calculator, we'll remember your preferred settings and display format. When you return to create new budget scenarios, everything will be configured just the way you like it. This saves time and lets you focus on learning rather than reconfiguring tools.

Our analytics help us identify which financial concepts students struggle with most. If we notice many people spending extra time on emergency fund planning, we might create additional resources or video explanations for that topic. Your anonymous usage patterns contribute to improving education for everyone.

Browser-Based Cookie Management

Every major web browser gives you control over cookie settings. Here's how to manage cookies in different browsers if you prefer manual control:

Google Chrome

  1. Click the three dots menu in the top right
  2. Select "Settings" from the dropdown
  3. Click "Privacy and security" in the left sidebar
  4. Choose "Cookies and other site data"
  5. Select your preferred cookie settings

Mozilla Firefox

  1. Click the hamburger menu (three lines)
  2. Select "Settings" from the menu
  3. Click "Privacy & Security" in the left panel
  4. Find the "Cookies and Site Data" section
  5. Adjust settings or clear existing data

Safari

  1. Open Safari preferences from the menu
  2. Click the "Privacy" tab
  3. Choose your cookie blocking preference
  4. Use "Manage Website Data" for specific sites
  5. Click "Remove All" to clear everything

Microsoft Edge

  1. Click the three dots menu
  2. Go to "Settings" then "Privacy, search, and services"
  3. Find "Cookies and site permissions"
  4. Click "Cookies and site data"
  5. Configure your preferred settings

Data Retention and Your Control

Different types of cookies have different lifespans on your device. Essential cookies typically expire when you close your browser or after 24 hours, while preference cookies might last up to one year so you don't have to reconfigure your settings every visit.

Analytics cookies usually expire after two years, and marketing cookies have varying retention periods from 30 days to one year depending on their specific purpose. You can always delete all cookies manually through your browser settings, or use our rejection button above to opt out of non-essential tracking.

We also provide data export options if you want to download any personal information associated with your account, and account deletion permanently removes all stored preferences and learning progress data.

Third-Party Services and Integration

Some features on our site integrate with external services that may set their own cookies. For instance, if you watch embedded educational videos, the video platform may set performance cookies to optimize streaming quality for your connection.

When you share financial education content on social media, those platforms may track that interaction. Similarly, if you use single sign-on options like Google or Facebook to create your account, those services follow their own privacy policies for any data they collect.

Payment processing for premium courses involves secure third-party services that use their own tracking for fraud prevention and transaction security. These are essential for safely handling financial transactions and cannot be disabled while maintaining payment functionality.

Updates and Policy Changes

We review and update this cookie policy regularly to ensure it accurately reflects our current practices and remains compliant with privacy regulations. When we make significant changes, we'll notify active users through email and display a notice on the website.

Minor updates, such as adding new cookie categories or clarifying existing language, may be made without individual notification. We always update the "Last Modified" date at the top of this policy when any changes occur.

If you have questions about how we use tracking technologies or want to request specific information about data we've collected, you can contact us using the information below. We're committed to transparency and will respond to privacy inquiries within 72 hours during business days.

Questions About Our Cookie Policy?

Address: Tổ 2, Thành phố Thái Nguyên, Thai Nguyen 250000, Vietnam
Phone: +84795756833
Email: info@connectivesmartenergy.com

Our privacy team is available Monday through Friday, 9 AM to 5 PM Vietnam time, to answer questions about data usage and help you manage your privacy preferences.

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ConnectiveSmartEnergy

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Tổ 2, Thành phố Thái Nguyên
Thai Nguyen 250000, Vietnam
+84 795 756 833
info@connectivesmartenergy.com

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